Rhonda (aka RJ) is responsible for customer deployments, support, and change management. She has more than 20 years’ experience working with law firms to optimize practices and implement right-sized technology solutions that help lawyers serve clients more efficiently. She was the co-founder of Legal Web Technologies LLC, where she specialized in developing collaboration systems for the legal and insurance industries. RJ also specialized in business process improvement for the insurance and financial services industries while at Navigant Consulting, Inc. Most recently, she served as the North America Head of Business Transformation for Clyde & Co, where she led and managed transformation, innovation and modernization initiatives for a UK-based law firm with more than 50 offices worldwide.